Gearing up the digitalization of investment promotion: strategies, good practices and lessons learnt
Knowledge Partner Ernest and Young (EY)
Session Type
Session Themes
Investment Promotion & Facilitation
Room number
WIF Virtual Platform, room 1
Contact Email
18 October 2021
12:00 - 13:30 Europe/Zurich

Investment promotion agencies, economic development boards and special economic zones have been confronted with major operational challenges due to the disruptions caused by the COVID-19 pandemic. Some did well, others faced serious challenges, much dependent on the extent and level of digitization within their organization. During the pandemic, resilience has ruled and most organizations in charge of investment promotion are back in business.

This workshop will deal with the changes and improvements that digitalization in investment promotion and facilitation can bring, from enhanced use of social media, numerical platforms and online one-stop-shops to virtual reality site visits.

Issues to be addressed

  • The speed and nature of the digitalization of investment promotion organizations.
  • UNCTAD business facilitation platform: e-regulations and e-registration.


Chief, Investment Promotion Section, UNCTAD
Deputy Executive Director, World Association of Investment Promotion (WAIPA)
Partner, Government Advisory, Ernst & Young
Executive Director, Latin American Association of Free Trade Zones
Business Development Manager, Invest in Estonia
Senior Vice President, Invest in India
Business Facilitation Platform, UNCTAD


Economic Affairs Officer, UNCTAD